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Law Comes into Force: 27 October 2025

Awaab's Law: Protecting Tenants, Guiding Landlords

Landmark legislation requiring swift action on dangerous damp and mould. Named in memory of two-year-old Awaab Ishak, this law ensures no family experiences what his parents endured.

We provide professional mould surveying and complete remediation services to help landlords meet compliance requirements and tenants secure safe housing.

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In loving memory of Awaab Ishak (2018-2020). His legacy ensures safer homes for all.

Critical Compliance Timelines

From 27 October 2025, social landlords must respond to hazards within these strict legal timeframes. Failure to comply can result in fines up to £7,000 for initial breaches and £40,000 for serious violations.

24 Hours

Emergency hazards must be investigated and made safe

10 Working Days

Significant hazards must be investigated

5 Working Days

Repair works must begin after investigation

For Landlords: Your Legal Obligations

Ensure compliance with Awaab's Law and protect both your tenants and your business

Emergency Hazards (24 Hours)

Must investigate and make safe within 24 hours:

  • Gas leaks and broken boilers
  • Total loss of water supply
  • Electrical hazards (exposed wiring)
  • Severe mould affecting breathing
  • Security risks from broken doors/windows

Significant Hazards (10 Days)

Must investigate within 10 working days:

  • Damp and mould in living spaces
  • Hazards affecting vulnerable residents
  • Health risks requiring urgent attention

After investigation, repairs must begin within 5 working days (or 12 weeks maximum if immediate start isn’t possible).

  • Written Communication Required: You must provide tenants with a written summary of investigation findings within 3 working days of concluding the investigation.

Phased Implementation Timeline

October 2025

Damp and mould hazards + all emergency hazards

2026

Excess cold and heat, falls, structural collapse, explosions, fire, electrical hazards, hygiene and food safety

2027

All remaining HHSRS hazards except overcrowding

Critical Compliance Timelines

Rapid Response Services

  • 24-hour emergency assessment available
  • Professional mould surveys within 48 hours
  • Swift remediation to meet legal timelines

Compliance Documentation

  • Detailed investigation reports
  • Photo evidence and findings documentation
  • Remediation certificates for your records
View Landlord Services

For Tenants: Your Rights and Protections

Know your rights under Awaab's Law and how to ensure your landlord meets their obligations

Your Core Rights

  • Swift Investigation: Emergencies within 24 hours, significant hazards within 10 working days
  • Written Updates: Investigation findings and repair timeline within 3 working days
  • Prompt Repairs: Work must start within 5 working days of investigation
  • Safe Housing: Alternative accommodation if your home can't be made safe quickly

Enforcement Options

If your landlord doesn't comply, you can:

  • Use landlord's formal complaints procedure
  • Contact Housing Ombudsman (free service)
  • Report to local authority environmental health
  • Take legal action for breach of contract
  • Important: Landlords cannot blame "tenant lifestyle" for damp and mould. Normal activities like cooking and bathing create moisture - it's the landlord's responsibility to fix underlying issues.

How We Support Tenants

We provide independent professional assessments that you can use to demonstrate the severity of mould issues to your landlord or local authority.

Documentation Support

  • Professional mould survey reports
  • Photo evidence of hazards
  • Expert recommendations

Compliance Documentation

  • Safe, professional mould removal
  • Can bill landlord directly (with agreement)
  • Work with legal representatives
View Tenant Services

Private Tenants: What's Coming

The government will extend Awaab’s Law to private rentals through the Renters’ Rights Bill. Implementation expected in late 2025 or 2026, following consultation.

Private tenants will gain:

  • Same strict repair timelines as social housing
  • Right to take landlords to court for breaches
  • Access to Private Rented Sector Ombudsman
  • Local council enforcement powers

The Legacy of Awaab Ishak

Awaab's Law emerged following the tragic death of two-year-old Awaab Ishak in Rochdale in December 2020, who died from prolonged exposure to mould despite his family's repeated complaints to their social housing provider. This legislation stands as Awaab's legacy - a commitment that dangerous housing conditions will no longer be tolerated, and that swift action must be taken when tenants report hazards in their homes. The law represents a transformational change in housing safety, ensuring tenants are treated with fairness and respect, and that no family experiences what Awaab's parents endured.

Ensure Compliance with Awaab's Law

Whether you're a landlord needing to meet legal requirements or a tenant seeking professional assessment, we're here to help ensure safe, healthy homes.
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0203 130 4068

Additional Resources

For Landlords

  • Government Guidance on Awaab's Law
  • Understanding and Addressing Damp and Mould
  • HHSRS Guidance

For Tenants

  • Housing Ombudsman Service
  • Shelter Housing Advice
  • Citizens Advice

Emergency Contacts

  • Gas leaks: 0800 111 999
  • Your local council environmental health team
  • Our emergency line: 0203 130 4068

We provide independent professional assessments that you can use to demonstrate the severity of mould issues to your landlord or local authority.